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Showing posts from April 27, 2010

SERVICE WITH(OUT) STRESS

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In the April issue of Fast Company there are quite some facts listed about stress. -        62% of Americans are stressed about work, according to the American Psychological Association. -        In Sweden mental illness, including stress and anxiety, accounts for 41% of total sick pay, up from 15% in 1990. -        One in four Americans admits to having taken a “mental-health day” to cope with stress. This costs employers $602 per worker per year. -        Each year more than 275,000,000 working days are lost in the US because of absenteeism resulting from stress. This is shocking, both for employees and for employers. So stress makes you feel not good and it costs a lot of money as well.  But what are we doing about it? It looks like many people think that stress is normal and that you just have to cope with it. What a sad way of looking at stress this is. In our workshop about stress management we use this definition: ‘Stress is a form of pain which comes to tell me there is som