Industrial concepts are hindering the creative economy
I have just finished reading the great book
“ What Matters Now” by Gary Hamel. The book is centered around five
fundamental, make-or0break challenges that will determine whether your
organization thrives or dives in the years ahead! These issues are:
- Values
- Innovation
- Adaptability
- Passion
- Ideology
It became clear to me that most
institutions are still build upon concepts form the industrial revolution (or
even older). The most visible expression of which is its command & control
style. In my case these institutions were my upbringing, school and university
(which concepts started in the Middle Ages), military service, sports teams and
big Corporations.
This command & control style is
hindering the most needed creativity.
In order to change this, a change in dominant
beliefs is crucial. Without a change in beliefs all the changes will merely be
window-dressing. This can certainly be done but requires a lot of work and
determination.
Here is an example of old beliefs (from the
industrial age) and new beliefs (from the creative age).
Attitudes
about
|
In the
past are limiting
|
For the 21st
century are energizing
|
Purpose
|
To make as much profit as possible
|
There
is meaning, a purpose in the
organization and in the work itself
|
Work Definition
|
Work is performance only; work equals doing
|
Work is performance, learning and enjoyment; Work
equals doing and being
|
Position
|
Managers are more valuable than employees
|
Everyone’s specialties are valuable
|
Knowledge
|
Managers have more experience and knowhow than employees
|
Knowledge is more important than position
|
Management Style
|
Managers give
commands to employees on what, when and how to accomplish goals. Managers
control employees
|
Managers coach their employees as and when asked for. Employees determine
how they will reach their goals. Employees are given responsibility and
trust.
|
Employees
|
All employees have the same needs and behalve in the
same manner
|
Employees have different needs, especially per
generation
|
Customers
|
Product out. Transaction focussed
|
Needs driven. Life time value
|
Change
|
Managers determine what needs to be changed and drive
change top down
|
There is a collective ownership and understanding of
change
|
Innovation
|
Predefined goal and deadline; Control
|
Open activity (20% of available time); Trust
|
Performance Measurement
|
Managers measure the performance of employees; focus is
on weaknesses and presence
|
Managers, team members and peers measure the
performance of employees; focus is on strenghts and merit
|
Rewards
|
People are only interested in their salary
|
Employees want more than a great salary. They are interested in having a more
fulfilled life, less stress, and more decision-making authority within their
job
|
Metrics
|
Mainly financial; profit and shareholder value
|
People, planet, profit and stakeholder value
|
R&D
|
This is so crucial, that all has to be done inhouse
|
This critical activity needs external resources as well
|
Culture
|
Everyone should behave in the same way according to the
culture
|
There is respect for
each other’s difference
|
Hiring
|
People are
hired, based upon past job experience and fit into current job description
|
People are
hired, based upon organizational and personal match of mission/vision/values,
what their passion is and how they can contribute to organizational goals.
|
Workplace
|
The
standard workplace is defined by managers
|
Employees
define/design their own workplace
|
Working Hours
|
9-5, 40
hours per week, on-site
|
Defined by
employees, based upon goals achievement, on-site or remote/mobile
|
Procedures
|
Procedures
are mandatory
|
There are
clear ‘rules of engagement’, rule 1= use your common sense
|
Workload
|
You have to be busy continuously
|
There is
enough time for fun and relaxing, which generates new ideas as well
|
Training
|
There is limited room for professional development
|
If people
grow (professionally and personally), the business grows
|
Promotion
|
You grow
within a functional silo
|
You grow
based upon results and added value
|
Job Titles
|
You work
according to your job description
|
You work
according to your (various) roles and goals
|
Information
|
Info is distributed
according to your position
|
Info is
distributed according to your needs
|
Retirement
|
After you
are 65 years old
|
When you
want to use the funds
|
Clothing
|
Your
appearance should be in line with company rules
|
Your
appearance is in line with your personal preferences.
|
What are you doing in order to change your
old beliefs?
Enthusiasm drives Excellence!