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Showing posts from June, 2014

Is it technically working or does it work for me?

Recently I did switch from a glass fiber provider (for tv, telephone, internet) to another cable provider. I must admit that the reason was a slight dissatisfaction with the original provider as well as a cheaper offer for similar services. The first nuisance is the time that they are planning to visit you. They said that they would arrive between 8.00 am and 1.00 pm. Even when asked a day early they could not give me an exact timing. This is really annoying and inconvenient, as I could not even go to the bathroom in the waiting time. Then the (subcontracted) engineer did install everything. Your house looks like you haven’t cleaned in weeks, when he is finished. He did check for himself, whether everything was working. Apparently it did work (to HIS satisfaction) and that is what he said, “it all works fine”. And then he left as his job was done. He did not give me any advice on how to use the stuff. E.g. I had no clue how to install my new voice mail (which number to ca